THIS GUARANTEE IS NOT APPLICABLE IN ANY OF THE FOLLOWING CIRCUMSTANCES

• The minimum height of the cold water tank should be 5.5 feet.
• The maximum height of the cold water tank should be 7 feet.
• Air went pipe height should be more than the overhead tank height.
• Damage, breakdowns, or failures caused by misapplication, mistreatment, accident, destruction, free, food, solidified hailstorms, wind, lightning, earthquake, natural calamities, acts of God and so forth, or any extraordinary occasion beyond the manufacturer’s control.
• The Company Reserves the right to decide whether the defective part is to be repaired or replaced but in no case do we Guarantee to replace the total system
• For GL Model-Pro-rata calculation for replacement of the tank after proper inspection and Permission, 1 year to 7th-year free replacement tank, for 8th year 50% discount, for 9 years 40% discount, for 10th year 35% discount, for 11 years 30% discount, for 12 years 25% discount, for 13 years 20% discount, for 14 years 15% discount and for 15th year 10% discount to the standard spare price list
• Guarantee is not applicable for outer tank rest formation on powder-coated systems installed around 80 km in coastal areas.
• Customer will have to pay transportation & installation charges for replacements made from 2 years to 10 years from the date of Invoice,
• Supreme Solar reserves the right to finalize the appropriate cost of tank & service at the time of replacement or in case of any dispute.
• Service charges will be applicable after completion of 3 months.
• The system should not be removed from the original installation or relocated to a different building or structure, during the guarantee period, without prior intimation to the company if the customer wants to relocate the technician would be able to install the system within the speculated time period of 7 days.
• In the event of replacement or repair of any part, this Guarantee will thereafter continue for the unexpired period of the original Guarantee.” by Solar Water.
• There is no fixed temperature guarantee that can be given for the generation of a hot water heating system, as the heating of water depends on the geo-climatic conditions.
• In case of any doubts in the interpretation of the terms of the Guarantee or the mode of redress of these complaints, the purchaser is required to seek such clarification in writing from the company. The decision of the company is final in all such cases of complaints.
• If customer complaints frequently despite zero failure, customers have to pay for any services after two free visits of technicians. Cover any consequential or resulting liability, damage or loss to property of life
• This Guarantee shall not arise directly or indirectly out of any defect or improper use of/in the solar water heating system The Company’s obligation under this Guarantee shall be limited to repair or provide replacement of defective parts only when under the guarantee period.
• Proper grouting with Mandatory concrete of the system structure
• All legal disputes are to be settled in Bangalore Jurisdiction only.
• Guarantee is not applicable if any service is done by unauthorized persons other than allotted by the customer care Department (Do not use M-seal or anything related to stopping leakages.
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• NOTE: This Guarantee will not cover Glass Tube breakage, accessories, electrical Backup

Above are text are for refference only…